General Questions about VPN
- Can a VPN slow down my internet connection?
- Yes, using a VPN can slow down your internet connection, since your internet traffic has to travel through an extra server. However, the extent of the slowdown depends on several factors, including the quality of the VPN service and the distance between you and the VPN server.
- I have lost/forgotten my login code?
- To retrieve your lost login code, please contact our customer support and provide them with your account information.
- I can’t connect to a VPN – what should I do?
If you can't connect to VPN, please contact us directly by email at Support@unseen.online or send us an in-app bug report once you get the issue. - How do I choose the right VPN for me?
There are several factors to consider when choosing a VPN, including: the level of security and encryption offered, the number of servers and server locations, the speed and performance of the VPN, and the cost of the subscription.