Contact Us Through Live Chat: The Convenient Way to Get in Touch
Contact Us Through Live Chat: Frequently Asked Questions
Here are some common questions about contacting us through live chat, along with their answers:
Q: Is live chat support available 24/7?
A: No, For now, live chat support is available only from 8:00 AM to 1 PM but you can also send us an email at Support@unseen.online
Q: Do I need any special software to use live chat?
A: No, you don't need any special software to use live chat. It's typically accessed through Unseen Online VPN App.
Q: Can I attach files or screenshots through live chat?
A: Yes, we allowed our customer to send us screenshots since it is very helpful to easily identify the issue.
Q: Will my live chat conversation be saved?
A: Yes, live chat conversations are typically saved, so you can refer back to them later if you need to.
Q: Is live chat a secure way to communicate with customer service?
A: Yes, live chat provides a private way to communicate with a customer service representative, without having to share personal information over the phone.
Q: What types of issues can be resolved through live chat?
A: Live chat can be used for a wide range of issues, such as billing questions, technical support, account management, product information, and more.
Contact Us Through Live Chat: How to Get Started
Step 1: Log in to your app and open settings: 
Step 2: Select Support:
Step 3: Open up Live Chat:
